TERMS AND CONDITIONS

Welcome to Flow Commerce! These Terms and Conditions govern your use of our website, services, and any
transactions you make with us. By using our site, you agree to the following terms:
1. Introduction
• Flow Commerce is an online store selling a variety of products. By using our website, you agree to these Terms and Conditions, including our Privacy Policy.


2. Business Status
• Flow Commerce operates as an online marketplace connecting customers with suppliers. While we are not a registered business entity, we strive to provide accurate product information and a seamless shopping experience.


3. Product Information
• We strive to provide accurate product descriptions, pricing, and images based on supplier-provided details. However, errors may occur. If you find discrepancies, contact us at flow.commerce24@gmail.com.
• Product images are for illustrative purposes only, and actual products may vary slightly.


4. Payment Methods
We accept VISA, Mastercard, AMEX, and payments through Razorpay and UPI-enabled gateways such as Google Pay and PhonePe.


5. Shipping and Delivery
We currently offer free shipping on all domestic orders within India.

  • Orders are processed within 1-3 business days.
  • Delivery typically takes 5-10 business days, depending on the location.
  • Customers will receive tracking details once the order is shipped.
  • Delivery times may vary due to location-based factors or unforeseen circumstances


6. Returns and Refunds
• Customers may return products within 30 days of receipt if the item is unused and in its original packaging.
• Refunds are processed within 7-10 business days upon receiving the returned product.
• Return shipping costs are the customer's responsibility unless the item is defective or incorrect.


7. Liability
•Flow Commerce is not liable for damages caused by misuse of products. If you receive a defective item, please contact us for a resolution, including a replacement or refund where applicable.
• Our liability is limited to the amount paid for the product and does not cover indirect or consequential damages.


8. Governing Law
• These Terms and Conditions are governed by the laws of India.

 
By using Flow Commerce, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.